Introduction
duskvine ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our courses.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide when you:
- Complete an enrolment form
- Subscribe to our newsletter
- Contact us with enquiries
- Register for events or open days
This information may include your name, email address, postal address, and course preferences.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process course enrolments and registrations
- Send administrative information about your courses
- Respond to your enquiries and support requests
- Improve our website and course offerings
- Send marketing communications (with your consent)
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to fulfil our contractual obligations when you enrol in a course
- Consent: Where you have given explicit consent for marketing communications
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services
- Legal Obligation: Processing necessary to comply with applicable laws
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist in operating our website and delivering courses
- Professional advisers such as lawyers and accountants where necessary
- Regulatory authorities when required by law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Course records are typically retained for seven years following course completion.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries other than the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Children's Privacy
For students under 16, we require parental or guardian consent before collecting personal information. Parents and guardians may review, modify, or request deletion of their child's information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
duskvine
47 Broadgate Circle
London EC2M 2QS
United Kingdom
Email: [email protected]